Client
A distinguished business group with operations in the F&B industry, leasing, and property management. They oversee a dynamic portfolio of restaurants, cafes, and properties, requiring holistic and streamlined data management for informed decision-making.
Challenges
The client faced the challenge of handling diverse data sources, resulting from different business segments. These included POS systems from various outlets, property management software, and financial management tools. The lack of a centralised data system made it difficult to gauge business performance accurately and determine strategic actions such as rent rate adjustments and lease renewals.
Solutions
Outqlas delivered a comprehensive Single Source of Truth (SSoT) solution integrated with Business Intelligence capabilities. The solution served as a unified platform for all business data, enabling clear and consolidated views of business operations across segments. Key features included:
- Data Centralisation: The SSoT solution collected data from various sources including outlet POS systems, property management software, and finance tools.
- Business Intelligence Integration: BI tools were incorporated to analyse and interpret the data. These tools provided insights on restaurant performance, leasing contracts, inventory management, and more. This functionality allowed the client to track key performance indicators like food wastage, stock levels, and the popularity of dishes, leading to more informed business decisions.
- Intelligent Inventory Management: The integrated POS system provided an effective inventory management solution. It was linked with BI tools to enable the identification of over-stocked items, popular dishes, and areas of food wastage. This facilitated strategic decision-making aimed at increasing sales and reducing waste.
- Seamless Finance Integration: The SSoT solution seamlessly integrated with the client's financial management tools. This provided a comprehensive overview of the leasing and property management segment, allowing for optimal rent rate adjustments and timely lease renewals based on insights from the system.
Outcome
The implementation of Outqlas' SSoT and BI solution significantly enhanced the client's data visibility and decision-making processes. With a clear view of all their business data, the client was able to identify performance trends, make informed adjustments, and ultimately drive business growth across all segments. The solution provided by Outqlas was instrumental in transforming the client's data management and business intelligence capabilities.
